1. Overview
Welcome to Coven & Crown, operated by Edge Case Software ("we", "us", "our") at covencrown.com and game.covencrown.com. We respect player privacy and are committed to protecting personal data. This Privacy Policy details what data we collect, how it is processed, and your choices regarding your information.
2. Information We Collect
To provide a persistent multiplayer RPG experience, maintain server integrity, and defend against unauthorized automation, we collect:
- Account Credentials: Username, email address, and securely hashed passwords when creating a native account.
- Third-Party Sign-In (Google OpenID Connect): If you choose to sign in via Google, we collect your verified Google email address, full name, and Google profile ID for authentication.
- Gameplay & Character State: Character levels, class selections, inventory, expedition and Crownvault progress, duel logs, faction alignments, and in-game transaction ledgers.
- Technical Audit Logs: IP address, user-agent headers, session timestamps, and server event logs for security auditing, bug triage, and anti-abuse protection.
- Missives & Inquiries: Name, email address, and message contents submitted via the contact form on our website.
3. How Information Is Used
We use collected data solely for legitimate game operation and service management:
- Authenticating player logins and maintaining persistent character progress across sessions.
- Enforcing game rules, fair play standards, and rate limits to prevent botting or unauthorized automation.
- Responding to user support tickets, password resets, and missives submitted to the registry.
- Monitoring server health, database performance, and fixing system issues.
4. Cookies & Storage Technologies
Coven & Crown utilizes essential browser cookies and local storage tokens:
- Essential Session Tokens: Cryptographically signed session tokens required to keep you logged in to your character during gameplay.
- Local UI Preferences: Local storage settings to preserve client layout, audio levels, or interface states.
5. Data Sharing & Third Parties
We do not sell, rent, or monetize your personal data. Information is shared only in necessary operational contexts:
- Authentication Providers: Google OpenID Connect (for optional one-click sign-in).
- Legal Disclosures: Disclosed only if compelled by law, court order, or to protect the safety, rights, and property of Edge Case Software, our players, or the public.
6. Data Security & Retention
We implement robust technical protections including HTTPS TLS encryption in transit, bcrypt/argon password hashing, and isolated database permissions. Account and character data is retained for as long as your account remains active.
7. Player Rights & Requests
Players have the right to request access to their personal data or request permanent deletion of their account and associated character history. Requests can be filed via the contact form on our website or through our official Discord community.
8. Children's Privacy
Coven & Crown is not directed at children under the age of 13. We do not knowingly collect personal information from individuals under 13.
9. Changes to Privacy Policy
We may update this policy periodically to reflect game updates or legal requirements. Material updates will be indicated by the "Last Updated" date above.
10. Contact Us
If you have questions regarding this Privacy Policy, please file a missive on our Homepage Contact Form or reach out on the official Coven & Crown Discord.